
Understanding Hospice Care: What Families Need to Know
Understanding Hospice Care
If you or someone you love has been told that hospice may be appropriate, you probably have questions.
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What does hospice actually provide?
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Who is part of the hospice team?
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How does hospice help manage pain and symptoms?
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What support is available for the family?
Our educational video provides an introduction to hospice care and what families can expect when they choose hospice.
At Wings Over Texas Hospice, education is part of the care we provide. Our kindhearted team is always available to answer questions and help families understand their options.
Have questions about hospice care?
Call Wings Over Texas Hospice anytime.
A registered nurse is available 24/7 to answer your questions and help you understand the next step.
What We Can Help With
Wings Over Texas Hospice provides kindhearted, personalized hospice care for patients and families in North and Central Texas.
We believe hospice care should never feel like a one-size-fits-all service.
Every patient and family has different needs, wishes, questions, and concerns.
Our team takes the time to develop a personalized plan of care that considers the patient's goals, the caregiver's needs, the physician's orders, and the patient's environment.
That plan is regularly reviewed and updated as needs change.
From skilled nursing and pain and symptom management to hospice aide care, medications, medical equipment, emotional and spiritual support, education, and 24/7 nursing support, we're here to walk alongside your family throughout the hospice journey.
Hospice Care Services Designed Around Your Needs
Wings Over Texas
Hospice is more than medical care. It is a team approach designed to support the patient and the people who love them.
Our interdisciplinary hospice team works together to provide physical, emotional, spiritual, and practical support wherever our patients call home.
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Nursing Care
Your RN case manager coordinates care, monitors changes and helps manage symptoms.
Our Wings Over Texas Hospice patients are each assigned an RN case manager, who typically visits one to three times a week.
Additionally, our hospice patients and their caregivers have access to an on-call nurse 24 hours a day.
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Hospice Aide Care
Our hospice aides provide hands-on assistance based on each patient's personalized plan of care. Depending on individual needs, assistance may include personal hygiene, bathing, dressing, mobility, changing linens, and other activities of daily living.
Their goal is simple: to provide respectful, kindhearted support while helping patients remain as comfortable and independent as possible.
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Pain and Symptom Management
Expert attention to pain, breathing difficulties, anxiety and other symptoms that can affect comfort. Along the end of life journey, there are different types of pain our patients endure. Physical, emotional, and spiritual pain are a few. Physical pain can be managed with oral and/or topical medications catered to the patient’s pain. We have social workers and chaplains to meet emotional and spiritual crises. Our hospice physicians and nurses listen to your need and concerns and are available 24/7.
We are pain experts! No matter the symptom, your concerns are important to us. No one deserves to be miserable. We wish for all of our patients end of life journeys to be as pleasant as possible.
Our aim is to ensure the comfort of our patients.
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Medication, Medical Equipment, & Supplies. Delivered to your door
Wings Over Texas Hospice care generally includes all medications pertinent to the hospice diagnosis, as well as those designed to manage or lessen pain and symptoms.
Hospice also provides the equipment necessary to provide a safe, comfortable, caring environment in the patient's home. We are cognizant of the unique needs that arise at life's end. These supplies are per the hospice care plan needs.
The medical supplies might include, for example, a hospital bed, a wheelchair, and oxygen, as well as supplies like briefs, wipes, and gloves.
Medications, Medical Equipment and supplies are delivered to your door.
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Social Services
Our certified social workers support patients and families as they navigate the practical and emotional challenges of serious illness and end-of-life care.
A social worker may help with medical paperwork, healthcare decisions, community resources, family concerns, advance planning, and other needs that arise along the hospice journey.
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Spiritual Care Services
Our Hospice Chaplains are available to provide spiritual and emotional support to patients, their families, and the caregiving team throughout the end-of-life journey.
The chaplain may help with connecting the patient and family with spiritual resources, bring comfort during difficult times, create a safe space for reflection, prayer, and conversation.
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Bereavement Care Services
Our compassionate Bereavement Coordinator reaches out to the patient's family early in the hospice journey to offer emotional support and guidance during this challenging time. As an integral member of the hospice care team, they are dedicated to providing ongoing care and assistance to the family.
Grief does not follow a schedule. Our goal is to provide resources, education, encouragement, and kindhearted support as families navigate life after loss.
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Our team of compassionate volunteers plays a crucial role in providing care to our patients and their families They serve in both direct care and supportive roles, ensuring that our patients receive the best possible care and support during their time with us.
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Hospice Care Education and Family Support
Understanding hospice care can make an overwhelming time feel a little less overwhelming.
Our team provides education and guidance throughout the hospice journey, helping patients and caregivers understand changes in symptoms, medications, comfort measures, and disease-related concerns.
We welcome your questions. You never have to feel like you should already know what to do.
Our kindhearted Wings Over Texas Hospice registered nurses are available to provide support 24/7
We provide support on nights, weekends, and holidays.
Understanding the 4 Levels of Hospice Care

Routine Home Care
Care provided at home by the family or other caregiver, assisted by the hospice staff. This is the most common level of hospice care. With this type of care, an individual has elected to receive hospice care at their residence, which can include a private residence, assisted living facility or nursing facility

Respite
Care
Short-term care available to provide temporary relief to the patient’s primary caregiver. Respite care can be provided in a Medicare approved facility which is a hospital, hospice facility, or a long term care facility that has sufficient nursing personnel present twenty-four hours on all shifts to guarantee that patient’s needs are met. Respite care is provided for a maximum of 5 consecutive days. Care and services are established through a contractual agreement

Continuous Home Care
Care is provided between 8 and 24 hours a day to manage pain and other acute medical symptoms. The care provided must be predominately nursing care, supplemented with caregiver and hospice aide services. This level of care is intended to maintain the terminally ill patient at home during a pain or symptom crisis. Medicare reimburses this at an hourly rate

General Inpatient Care
Short-term care provided for pain control or other acute symptom management that cannot feasibly be provided in any other setting. Inpatient Care begins when other efforts to manage symptoms have been ineffective. Inpatient Care can be provided in a Medicare certified hospital, hospice inpatient facility, or nursing facility that has a RN available twenty-four hours a day to provide direct patient care.
More Support when it Matters Most
When a loved one enters their final days, families need more support—not less.
At Wings Over Texas Hospice, we increase medical and emotional support visits as needed to help provide comfort, answer questions, and support the patient and those who love them.
Our care doesn't end when a loved one passes. Bereavement support remains available to help family members and loved ones navigate the days and months that follow.
Medical Support
Additional visits and clinical support focused on comfort and changing needs.
Emotional Support
Extra guidance, listening, and support for patients and families during the final days.
Bereavement Support
Continued support for loved ones following the death of a patient.
Need Support for Your Family?
Our kindhearted team is here to help you understand your options and determine whether hospice care may be appropriate.
Call us anytime.
Who May Benefit from Hospice Care?
Every Situation is Different
Hospice may be appropriate for people living with a life-limiting illness when the focus of care has shifted toward comfort, quality of life, and support.
Hospice care may benefit patients living with conditions such as:
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Cancer
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Heart disease
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Lung disease
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Dementia
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Neurological conditions
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Other advanced or life-limiting illnesses
If you are unsure whether hospice may be appropriate for someone you love, our team is happy to answer your questions and help you understand your options.

Where Hospice Care Happens
We provide Hospice Care Wherever You Call Home
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Private homes
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Assisted living communities
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Nursing facilities
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Memory Care Units
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Group Homes
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Other appropriate residential settings
We have offices in Cleburne, Granbury and Hico,
We have care givers who live and serve in areas across
North Texas and surrounding areas.
Why Families Choose Wings Over Texas Hospice
When families choose us they aren't simply choosing a hospice provider.
Texan-Owned & Locally Operated
Our roots are here, and the communities we serve matter to us.
Available 24/7
A registered nurse is available by phone day or night.
Focused on Personalized Care
Personal Care
Each patient's care plan is built around individual needs, wishes, goals, and comfort.
Committed to Quality
Wings Over Texas Hospice is Medicare-certified, has a 5-Star Medicare rating, and is a 2026 Hospice CAHPS Honors Elite recipient.
Serving Families Throughout North and Central Texas
Our local teams provide care across the communities we serve from our Cleburne, Granbury, and Hico offices.
