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  • Writer's pictureWings Over Texas Hospice

Maximizing Quality Care: Wings Over Texas Hospice Earned the 2024 Hospice CAHPS Elite Recipient Award

Updated: Jun 4

Cleburne, Texas, May 2024 — Wings Over Texas Hospice has been named a 2024 Hospice CAHPS Honors Elite Award recipient by HEALTHCAREfirst, a leading provider of CAHPS and bereavement survey programs for home health and hospice agencies. This prestigious annual review recognizes agencies that continuously go above and beyond in providing high-quality care for patients and compassionate caregiver experiences. It acknowledges the highest-performing agencies by analyzing the performance of the Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey satisfaction and quality measures.

Hospice Honors Elite 2024
Hospice Honors Elite

To be considered for the Hospice CAHPS Honors Award, the hospice agency must have scored above the HEALTHCAREfirst National Performance Score on the Hospice CAHPS Willingness to Recommend question. If that criteria is met, performance is evaluated utilizing a set of 23 additional quality indicator measures. These scores are then compared on a question-by-question basis to a national performance score calculated from all partnering hospices contained in HEALTHCAREfirst’s Hospice CAHPS database. Special recognition, Honors Elite, is awarded to those hospices that score above the national performance score on 100%, or all twenty-four, of the evaluated questions.

“We began our Annual Hospice Honors Award program more than ten years ago as a way to highlight those agencies that are truly leading the way in providing and demonstrating quality patient care,” said Jeremy Crow, Head of RCM and CAHPS Survey, Home Health and Hospice. “We congratulate Wings Over Texas Hospice on this recognition and are so proud and honored that they have chosen to partner with us in helping drive success for their agency, Wings Over Texas Hospice"

This award recognizes Wings Over Texas Hospice for its commitment to serving others with honor and kindness and for its significant impact on the community. As Wings Over Texas Hospice continues to lead in providing personalized, high-quality care, this recognition from a respected industry leader further solidifies its role as a pillar in the hospice community.

For more information on the Hospice CAHPS Honors and Honors Elite Awards, including methodology and a full list of this year’s winners, visit HEALTHCAREfirst’s Hospice Honors page

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